The following reservation conditions apply to the reservation:

PITCH RESERVATION:

There is no entitlement to specific places. If possible, we will be happy to take your wish into account. Please note that moving the place within the selected category cannot be rulled out. It is up to the campsite management to decide which pitch is assigned to you. In the high season, bookings are only possible for 5 nights or more.

A reserved place will be kept free until 6 p.m. on the notified day of arrival. If no notification is received by this time, this releases us from any further obligation. In the event of a later arrival or an earlier departure than booked, a flat rate per night of € 45 will be charged for these nights.

Changes to the reservation, telephone information or additional agreements of any kind are only part of the contract if they have been confirmed by us in writing!

When reserving a pitch, the following must be sent to us free of charge (per reserved space):

The deposit of 30% of the expected total rental price (excluding electricity and reservation fee). Of whcih € 10,00 is the reservation fee.

Please transfer to our account at Raiffeisenbank Ossiacher See:
Terrace camping reservation account
IBAN: AT98 3951 0000 0024 0614

As a payment reference please provide:
Booking number, name of the guest to whom the booking is made, travel period, "pitch"
When booking online: booking number, name, travel period

Attention:
The seat reservation is only binding if the deposit (including reservtion fee) is paid in advance within 14 days of receipt of the reservation confirmation. Otherwise we are entitled to allocate the pitch to someone else.
Our reservation confirmation serves as proof of proper execution.
You will no longer receive any further communications from us.
The deposit will be reduced by the reservtion fee of € 10,00 and will be credited towards the camping fees in the final bill.

In the case of early departure, the reservation fee will not be charged or refunded.

You can cancel your reservation up to 30 days before your reservation date. In these cases, you will of course receive back your deposit  back less the € 10,00 reservation fee. In the case of short-term cancellation within 30 days before the booked arrival date, we retain 100% of the deposit. Teh reservation fee will not be refunded.

If you arrive late (after 8 p.m.), please contact us on 0043 4243 436.

All conditions also apply to online bookings.
 

RESERVATION of  MOBILHOMES:

Please note that pets are not allowed.

The deposit payment of 30% of the expected total rental price must be paied by bank transfer no later than 21 days from the date of our booking confirmation.
This makes your reservation a FIX booking.
The remaining amount must be transfered no later than 30 days before your arrival.

Please transfer to our account at Raiffeisenbank Ossiacher See:
Terrassencamping Reservierungskonto
IBAN: AT98 3951 0000 0024 0614

As a payment referenceplease provide:

Booking number, name of the guest to whom the booking is made, travel period, "mobile home"
When booking online: booking number, name, travel period

Attention:
The reservation is only binding if the deposit is paid  within 21 days of receipt of our reservation confirmation. Otherwise we are entitled to give the mobile home to someone else.
Our reservation confirmation serves as proof of proper execution.
You will  receive any further communications from us.
The prepaid deposit will of course be fully deducted from the total rent of the premium mobile home. In the event of an early departure, this will not be refunded.
The total rent of the premium mobile home is settled with the transfer of the final payment up to 30 days before arrival.

A deposit of €100,00 will be refunded upon check-out if the mobile home has been properly returned.

If you arrive late (after 8 p.m.) please contact us on 0043 4243 436.

The General Terms and Conditions of the Hotel Industry 2006 also apply to these reservation conditions:
https://www.wko.at/oe/tourismus-freizeitwirtschaft/hotellerie/allgemeine-geschaeftsbedingungen-hotellerie

All conditions also apply to online bookings.

 

Our CAMPSITE is open from April 15th to October 15th.
WE WISH YOU A SAFE TRAVEL AND LOOK FORWARD TO YOUR VISIT!